Returns Policy

At Flowmate, we strive to ensure your satisfaction with every purchase. If you're not completely happy with your order, we offer returns within 30 days of purchase.

To initiate a return, please contact our customer service team at support@flowmate.com.au. Products must be in their original, unused condition, and in the original packaging.

Return Conditions:

  • Returns are accepted within 30 days of purchase.
  • Items must be unused and in original packaging.
  • Customers are responsible for return shipping costs unless the item is faulty or incorrect.

For faulty or incorrect items, we will cover return shipping.